Chik-Fil-A has a reputation for quality customer service, however, a couple recently went viral on TikTok after claiming the manager of a Chik-Fil-A in Nevada called the cops on them for asking for more sauce.

The video shows the manager talking to the authorities saying that the two are "causing a large scene and won’t leave."

@adelelaresee I’m trespassed from Chick-fil-A over sauce ! Anthony the manager banded us from Chick-fil-A!!! #badservice#sauce#chickfila#badcustomerservice#dontgohere♬ original sound - Adelelaresee

The couple said that they had a large order for their family of five and that the manager was only offering them 5 sauce packets for 30-piece nuggets.

"We had two spicy chicken deluxe sandwiches, two macaroni, and cheeses, we had a waffle fry, she had a salad, we had a thirty-piece nugget. A lot of food," the couple said in a follow-up video."

"He told us we would only get five sauces for the 30-count nuggets and that would be all. That’s when we proceeded to ask for more sauce and he let us know that he was going to be enforcing this policy… with us, and we could not have any more sauce."

That's when the couple said, "put his hand in my food and grabbed it, and told me I’m gonna get a refund." At this time the manager called the police and said that they were "trespassing" and that they were banned from that location.

After going viral, the TikTokers made another video saying the manager took back his ban and said that he would give the family a refund and a free meal for their family. He said that after the incident he received special training on how to handle these situations next time, but the couple said, "they weren't confident he won't treat someone else like that."

@adelelaresee Replying to @eedixon #badservice#sauce#chickfila#anthonythemanager#racism#fypage#fypシ゚viral#dontgohere#insideedition#theshaderoom♬ original sound - Adelelaresee

Sounds like Chik-Fil-A isn't as polite as they claim to be. They may need some more training to understand what a crime is and when families just want more sauce.